IFA Essentials
Frequently Asked Questions

After installing new version the system continues to run the old version
When I use Recall to go to a record it has a different date
What username and password do I use to get started


After installing new version the system continues to run the old version
You have probably installed the program into the wrong folder. You may find you have a nested situation such as C:\IFAEssentials\IFAEssentials – check your start up Icon and make sure the program is in the right place. Try searching for IFAEssentials.Exe and check how many there are!

When I use Recall to go to a record it sometimes has a different date
The Recall record is a separate record from that which it is recalling. You may set several recalls to the same record but each can have a different date. The date shown in the record's recall field is only the last one used. It can only save the last date entered as earlier dates are overwritten.

What username and password do I use to get started
When you first logon to the system you will be asked for a username and password. The demonstration system is distributed with a user name of
admin and password admin. There are also three other users, Fred (fred) Peter (peter) and Tony (tony).